I need to make a thread for this, to better revel in the nightmare that is the way Microsoft handles (or mishandles) user accounts. My tale of woe started back when my Hotmail account got wiped out due to inactivity. Why do they do this? I guess to insure that you'll never try to use Hotmail ever again. An MS rep decided to help out by giving me a new ID I could use to sign in to Live/Net/MS Accounts or whatever they're calling it from one moment to the next. The new ID used this format: firstname.lastname@example.org I chose a password and it worked. Hooray. One problem: email@example.com is not an actual e-mail address and that means that the ID/account can never be verified, because the verification mail gets sent to the e-mail address your account uses. Which, as I mentioned, doesn't actually exist. I turn to the web to find an answer and someone recently posted with my exact issue. Here is the post and the MS forum moderator response. Click the spoiler to see the text from the link. The link Abdon 'accopunt' M provides at the end of her instructions leads to this: I have a spoiler of my own but I'm not using tags. I am, however, using all caps: NONE OF THIS WORKS. I want to do one thing and one thing only: 1. Change my Microsoft Account name from firstname.lastname@example.org to email@example.com (my actual, working e-mail address). None of the steps above allow you to do this because you always come back to needing to verify your existing e-mail address to proceed. It is a perfect circle of 'nothing will ever change lol!' If I login in to my account settings and click 'Update email address' I get taken to a screen where I can enter a new one, like it's going to work. But anything I enter gives the same result: [specified address] isn't available. What holy sacrifice needs to be made in order to attach a real, functioning e-mail address to my Microsoft Account? I'd like to know. Thank you.